9ct Yellow Gold Singapore 45cm Chain 30 Gauge
9ct Yellow Gold Singapore 45cm Chain 30 Gauge
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Shipping & Returns
Shipping & Returns
At Vatina Jewellers Australia, we take pride in crafting unique engagement and wedding rings that are made to order. Due to the personalised nature of our products, please allow 5-10 business days for your ring to be crafted.
Free Shipping in Australia
We offer free shipping on all orders within Australia. Our shipping partner will deliver your package in 2-3 business days after the order is processed. You will receive a tracking number as soon as the order is shipped.
International Shipping
For international orders, shipping costs will be calculated based on the weight and destination of the package. Please note that duties and taxes may apply, which will be the responsibility of the recipient. Shipping times may vary depending on the destination, and we cannot guarantee delivery times for international orders.
Customs
International customers are responsible for all customs fees, taxes, and duties associated with their orders. Vatina Jewellers Australia is not responsible for any delays or issues caused by customs.
Returns and Exchanges
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. The item must be in its original condition and packaging, and the customer is responsible for return shipping costs. Custom-made rings cannot be returned or exchanged.
If you have any further questions about our shipping policy, please feel free to contact us at [insert contact details]. We strive to provide the best customer service and will be happy to assist you in any way we can.